Organiser Knowledge Base

When will I be able to start selling tickets?

We're in the final stages of our pre-launch. Ticket sales will go live very soon. You'll be notified by email as soon as the platform opens. In the meantime, you can set up your organiser profile and get familiar with the dashboard.

Can I create and publish events right now?

You can set up your organiser profile and explore the dashboard during the beta period. Full event creation and publishing with live ticket sales will be available at launch. We'll notify you the moment it's ready.

What does the beta period mean for me as an organiser?

The beta period lets early organisers get set up and familiar with the platform before we go fully live. It means some features are still being finalised. Your feedback during this period is invaluable, so use the Contact Support button to share any thoughts.

Is my data secure during the beta period?

Absolutely. We use AES-256 encryption, TLS 1.3 in transit, and BCrypt password hashing. Security is not a beta feature; it has been in place from day one. See our Security page for the full breakdown.

How will I be notified when the platform goes live?

We'll send an email to your registered address when ticket sales and full event publishing go live. Make sure your email is verified in your account settings so you don't miss the announcement.

Is TiketCaribbean just another ticketing app? What makes you different?

We're built from the ground up for Caribbean culture. Unlike generic ticketing platforms, TiketCaribbean gives organisers a full dashboard with real-time analytics, follower growth tracking, in-app notifications to your audience, QR check-in scanning, refund management, team member roles, badge rewards, and marketing campaign tools. You also get a public organiser profile with SEO so attendees can discover and follow you directly. We're not just selling tickets. We're building a Caribbean events ecosystem.

Do I have to sell tickets through TiketCaribbean, or can I promote events I'm already selling elsewhere?

Both! You can create events and sell tickets directly through our platform with multi-tier pricing, custom ticket designs, and attendee management. Or, if you're already selling tickets on another platform, you can promote your external event on TiketCaribbean to reach our Caribbean-focused audience. Just choose "Promote External Event" when creating an event and link to your existing ticket page.

What is Community Voices?

Community Voices is our contributor programme where approved members share authentic Caribbean stories, event reviews, photography, travel guides, and cultural content. Think of it as a community-powered magazine within the platform. Anyone can apply to become a Community Voice and, once approved, create articles, image posts, and videos that appear in the Wah Happening feed. It's a way for the community to spotlight events, share experiences, and keep Caribbean culture alive beyond just ticket sales.