Accessibility Statement
TiketCaribbean is committed to ensuring digital accessibility for all users, including people with disabilities. We believe everyone should have equal access to Caribbean events and experiences.
Issued by CaribraConnect Technology Ltd, trading as TiketCaribbean | Last updated: 13th March 2026
Our Commitment
We're dedicated to providing an inclusive experience for all users, regardless of ability. Our platform is designed with accessibility in mind, and we continuously work to improve and remove barriers to ensure everyone can discover, purchase, and enjoy Caribbean events.
Accessibility Features
Available now
Work in progress
Visual Accessibility
Light and dark mode themes
Browser-controlled text scaling
Alt text on key imagery
Clear visual hierarchy and typography system
Dedicated high-contrast colour scheme
Full screen reader compatibility audit
Consistent focus indicators across all interactive elements
Motor & Navigation
Large, touch-friendly clickable areas
No time-sensitive actions on core flows
Consistent navigation patterns across pages
Full keyboard navigation across all flows
Skip-to-main-content links
Voice control compatibility testing
Audio & Cognitive
No auto-playing audio anywhere on the platform
Clear, plain language throughout the UI
Consistent and predictable page layouts
Helpful inline form instructions and validation messages
Comprehensive error prevention and recovery flows
Mobile & Device
Responsive design for phone, tablet and desktop
Touch-friendly interface
Browser zoom support
Portrait and landscape orientation support
Verified compatibility with iOS and Android assistive apps
Offline ticket access (launching with payments)
Standards & Compliance
We strive to conform to recognised accessibility standards and guidelines:
WCAG 2.2 Level AA
Web Content Accessibility Guidelines compliance
Target Compliance
Known Limitations & Ongoing Improvements
While we strive for full accessibility, we acknowledge some areas for improvement:
Currently Working On:
Enhanced keyboard navigation for complex interactions, improved screen reader announcements for dynamic content, and better color contrast ratios in some areas.
Our Ongoing Efforts:
• Regular accessibility audits and testing
• User feedback integration and rapid fixes
• Team training on accessibility best practices
• Partnership with accessibility consultants
• Continuous monitoring and improvement
Accessibility Feedback
Your feedback is essential in helping us improve accessibility. If you encounter any barriers or have suggestions for improvement, please don't hesitate to reach out.
Contact Methods:
When Contacting Us:
• Describe the accessibility barrier you encountered
• Include the page URL where the issue occurred
• Mention the assistive technology you're using
• Provide your browser and operating system details
• Suggest any improvements you'd like to see
Response Time:
We aim to respond to accessibility concerns within 24 hours and will work with you to find a solution or alternative access method.